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Tutorials:
View our flash tutorials for your control panel and for several commonly used programs. |
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Providing Support to our clients in a timely, effective
and easily understandable way is the backbone of our service
As a client you can check the status of the server your
account is hosted on at any time via our Server
Status page
All notices relating to maintenance or server related
issues are posted in our Forums
in the Server News section (only viewable to clients following
registration)
Also included in the forums are FAQ's and helpful hints
provided by ourselves and our clients
Should you wish to know how to perform a task using the
control panel, ftp programme, osCommerce etc then our
handy Flash tutorials are always available for you on
our Support
Site
Some examples of tutorials which can be found there are
displayed below.
All clients receive their own log in for their personalised
Billing and support area where they can review and pay
invoices and submit support desk through our support desk
Unlike some hosts who outsource their support staff from
overseas you can be guaranteed that with Web Hosts Australia
your ticket will be responded to and resolved by someone
right here in Australia