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Support Center
Login:
Login to the Account/Support centre.
Click Here
Submit a Ticket:
Submit new ticket to our department.
Click Here
Ticket Status:
Check on the status of a previously submitted ticket.
Click Here
Announcements:
Browse all announcements.
Click Here
Knowledgebase:
Browse all articles.
Click Here
Tutorials:
View our flash tutorials for your control panel and for several commonly used programs.
Click Here
Network Status:
View current Network and Server Status.
Click Here
Community Forums:
Visit our Community Discussion Forum.
Click Here

Providing Support to our clients in a timely, effective and easily understandable way is the backbone of our service

As a client you can check the status of the server your account is hosted on at any time via our Server Status page

All notices relating to maintenance or server related issues are posted in our Forums in the Server News section (only viewable to clients following registration)

Also included in the forums are FAQ's and helpful hints provided by ourselves and our clients

Should you wish to know how to perform a task using the control panel, ftp programme, osCommerce etc then our handy Flash tutorials are always available for you on our Support Site
Some examples of tutorials which can be found there are displayed below.

All clients receive their own log in for their personalised Billing and support area where they can review and pay invoices and submit support desk through our support desk

Unlike some hosts who outsource their support staff from overseas you can be guaranteed that with Web Hosts Australia your ticket will be responded to and resolved by someone right here in Australia

 

 
 
 
 
 
 
   
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